An interviewer is not simply going to say, "Oh, I see that you worked as a sales rep in your last job."

一位面试官不会只单单和你说这样的话：“我看到你上份工作是销售代表。”

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The rep replies, "You can talk to me respectfully, as I do, because I have nothing to do personally with what is happening to you.

客服代表回应，“你可以带有尊重的跟我谈话，就像我这样，因为对你发生的事情我什么也做不了。”

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Three months after hiring a rep I asked him "how long are you going to be comfortable not selling anything"?

在聘用某个推销员三个月后，我曾问他：“多久不卖东西，你会觉得不好意思？”

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This all seems very simple, but the reality is that I can get more relevant information online in five minutes from my smartphone on the showroom floor than I can all afternoon talking with the typical sales rep I come in contact with.

FORBES: How To Convert Showrooming Customers

Although I apparently received a letter in May to this effect, neither the Citibank rep I spoke with or I was aware of this when we spoke.

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The best they seem to do these days is locate a product on a shelf and even within the past two weeks I had to point one sales rep in the right direction because I knew their store better than they did.

FORBES: How To Convert Showrooming Customers