Apple said it recommended areas for improvement, including "better training of hotline staff and care center counselors and better monitoring to ensure effectiveness."

苹果称其推荐了多个改善的地方，包括“更佳的热线员工训练和关怀中心顾问，更好的监管以保证高效工作。”

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24-hour customer support hotline: Starting next week, Airbnb will have operators and staff working at all times to provide support.

24小时客户支持热线：从下周开始，Airbnb将有专人提供全天的支持服务。

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It has also set up a heavily advertised hotline, with a staff of 30, for anyone who believes they might have an outstanding claim (so far, the company says, no new cases have emerged).

ECONOMIST: Insurers and the Holocaust

Since the UN imposed fresh sanctions on North Korea in February, its leadership has promised to restart a mothballed nuclear reactor, has shut an emergency military hotline to South Korea, and has urged diplomatic staff to leave, saying it cannot guarantee their safety.

BBC: China and US make North Korea nuclear pledge