质量成本还可以划分为显性质量成本(observable quality costs)和隐性质量成本(hidden quality costs),前者重要指账面有记载的,后者指由于劣质产品导致的机会成本,如失去的销售额、市场占领率的降落等,质量成本计量的艰苦重要体...
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That would reveal the currently hidden costs of congestion and increase the likelihood of airlines competing on service quality as well as on price.
这样就能揭露出目前拥塞的隐性成本,而且增加了航空公司在服务质量上和价格上的竞争。
Six Sigma for Small Business can reduce mistakes and waste, uncover hidden costs, streamline processes, improve overall quality of products and services, and increase customer satisfaction.
在小公司应用六西格玛,可以减少失误及浪费,揭露隐性成本,使过程合理化,提高产品的总体质量和服务,增加客户满意度。
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