Mike Vincent is head of the rehabilitation center. He says people are donating clothing to the shop, but they are keeping expensive household goods.

VOA: standard.2009.12.16

And the head of the lobbying shop at Fannie Mae turned around and said, 'Wait a minute.

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Head to the pawn shop.

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More often than not this dysfunction can be traced to the entry of one new employee, perhaps the boss, his or his assistant, the head of HR or a new shop steward.

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