Early on prison managers insisted that Televerde shut down twice daily during business hours for security head counts.

FORBES: Magazine Article

As head counts fell, the average workload for those associates has risen 2.3% since 2007, or about 50 extra hours a year.

WSJ: Law Firms Keep Squeezing Associates

Employers have the choice to calculate their head counts by averaging the full 12 months of 2013 or a consecutive six-month period during the year.

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