Virgin America had the best baggage handling rate of all the airlines (0.87 misplaced bags per 1, 000 passengers.) American Eagle showed improvement from 2011 but still came in last, fumbling baggage at a rate of 5.80 mishandled bags per 1, 000 passengers.

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The before and after parties were lavish, the course in exceptional condition, and all the handling was absolutely first-rate.

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The airline also ranked first in baggage handling and had the second-lowest rate in bumping passengers due to overbooking.

BBC: Virgin tops US airline industry report