Greeting the guest before they greet you, establishing eye contact, smiling, and using positive body language will set you apart from competitors.
在他们和你打招呼之前就要主动向他们问好，注意眼神交流，保持微笑，使用积极的肢体语言来表达你的热情，这些都有助你区别于竞争对手。
Families that are able to provide a separate guest room can apply before the April 30 deadline, but only if all family members are in good health and at least one member can speak a foreign language.
入选人家要能提供单独客房、家庭成员身体健康并至少一人能用外语与客人交流等，报名截止日期为4月30日。
To ensure a warm and sincere greetings at all times and use the guest name if known and using Langham Place language when interacting with the guest.
在任何时候，确保温暖而真诚的问候，称呼客人的姓名如果知道的话，并且与顾客交流时使用标准的朗豪用语。
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