Establish good guest contact by setting up guest history cards, greet guests by name whenpossible, infrom regular guests about activities and promotion in the Hotel.
通过客人资料,建立良好的客户关系, 如果可能,称呼客人名字,通知客人有关活动和酒店耐促销的东西。
To actively introduce guest our spa and health club membership cards.
主动向客人介绍水疗中心和健身中心的会员卡。
There're two environment cards in the guest room, guest can use them hint room attendant.
客房内将放置两张环保卡,供客人提示服务员。
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