Fromsmalleraccessorieslikeearringsandpendantsweighingonlyaboutthree to fourgrams to larger ones like goldensculpturesofcouples, hundredsofnewproducts have consumersspellbound.
People who buy hot Apple productslike iPads and iPhones need very little from salespeople, observes John Golden, chief executive of Huthwaite, a sales coaching firm based in Arlington, Va.