Teamscomprise a mix of middlemanagersandkeyfunctionalstaff, whocanoffera rangeofperspectivesabout the competitor and the specificissue(s) andfactor(s) under examination.
Getting part-time staff is "not a really good functional way for us to operate our business, " he says, because of how employees' shifts, which rotate 24 hours a day, are scheduled for optimal productivity.