However, measuring workforce experience is complicated because no single person, department or function owns the experience from end-to-end.

FORBES: Measuring Workforce Experience

End-users and departments are choosing their own devices, selecting and using Software as a Service applications and other cloud resources, and generally doing end-arounds to bypass the IT function whenever they feel like it.

FORBES: The Coming Crisis of IT Management

Just over a year ago, my wife wrote a small check for an end-of-the-year school function of some sort.

FORBES: How Long are Undeposited Checks Good?