People use a metal call box with a push-to-talk button to connect to a live operator, as Rose Shuman explains: "You just push a button, a big green button, and that will connect you directly to our operators who are sitting in front of computers, and speak your language.
VOA: special.2009.10.12
An easy go-to look is a pencil skirt, buttonfront blouse and cardigan or a simple sheath dress.