He has worked as an executive with a Fortune 500 company, established two successful businesses, consulted with many companies across the USA.

他曾在世界500强企业管理层工作，期间创立了两个成功的企业，在遍及整个美国的许多公司担任顾问。

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He is regularly quoted and his cases have been chronicled in major financial and news publications including The New York Times, USA Today, The Washington Post, BusinessWeek, Fortune and Forbes.

FORBES: Banks Put Profits Before Customer Satisfaction