If the customer is used to buying development with a fixed price model, or has formal guidelines, it can be quite a big-or even impossible-change for the customer.
如果客户习惯于以固定价格的模型购买开发工作,或者具有正式的指导原则,则采用敏捷开发流程对客户来说是非常大——甚至不可能——的更改。
My customer and I agreed that it might be worthwhile to spend a day going through some technical requirements and build a formal language for an architecture that could realize those requirements.
我的客户与我都同意值得花上一天的时间去审阅某些技术需求,并为架构建立一门正式语言来体现这些需求。
Also, we needed a formal means of managing customer change requests, concerns, and feedback.
同样,我们需要一种正式的方式来管理客户的变更请求、客户所关心的地方和客户的反馈。
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