The company should take full advantage of CRM (customer relationship management) system, to develop marketing strategy for different customer needs.
充分利用CRM（客户关系管理）系统，针对不同顾客需求制定营销策略。
For example, the functional needs of a branch bank teller are different from those of the sales and marketing person or the contact-center customer service representative or supervisor.
例如，分支银行出纳员对台式电脑的功能性需求不同于销售和市场人员、管理人员和联系中心客服代表。
Cigarette manufacturers and leaf dealers have different preferences for the styles of tobacco they desire to meet customer needs.
卷烟制造商和烟叶经销商在希望满足顾客需要的烟草风格上有不同的偏好。
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