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About two-thirds of its sales are attributable to multiyear maintenance, repair and operations contracts, with an average annual retention rate for these contracts since 2000 running at 95%.
WSJ: Trio of IPOs Have Mixed Debuts
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Corporate Executive Board, for one, signs annual contracts with job sites, but overall, the firm tends to spread its resources among many sites, says Eric Coffey, head of corporate recruiting.
FORBES: Magazine Article
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In general, after high-loss years, reinsurers are able to push for rate increases, but because overall losses were moderate in 2012, rates are expected to remain largely stable when the annual contracts come up for renewal this year, reinsurers themselves have cautioned.
WSJ: Sandy's Insurance Bill Estimated at $25 Billion for Industry