Thisresearch is then fed into a jointly-represented group that willprovidefeedbackonthenewservicefrom the perspective of customer service, accounting, financialmanagementandtechnology.
Wednesday is the one-year anniversary of the collapse of MF Global, and several months after MF Global blew up, Peregrine FinancialGroup went bankrupt after its founder admitted to stealing customer funds.
Caplan still talks about feeling nauseated in 2004 when an E-Trade customer participating in a focus group insisted that the company had never added "Financial" to its name.