"It creates a climate of fear, and a climate of fear is never a great way to run a business, " she says.
她说：“这在公司内形成了一种恐惧的氛围，而这绝对不是一种好的公司运营方式。
Truly begin to understand that the fear does not create the distortion in your service, but your relationship with the fear creates that distortion.
真正开始去理解那个恐惧并不会在你的服务中创造扭曲，而是你和恐惧的关系创造那个扭曲。
When thought realizes that it cannot possibly do anything about fear because it creates fear, then there is silence;
当思想意识到自己对恐惧完全无能为力，因为是它自己制造了恐惧，那么就会出现一种寂静；
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