These include skills such as listening, negotiating to win/win agreements, communicating effectively, mentoring, facilitating, problem solving, and consultative selling.
这些技巧包括倾听，商讨获取/取得同意，有效地沟通，顾问，为客户减少压力，问题的解决，以及商议的销售。
Richard has been demonstrating his knowledge and skills very well by developing and facilitating this course.
Richard在课程设计和引导的过程中很好的展示了他的知识和技巧。
应用推荐