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expected service

  • 预期服务:指客户在购买或使用某种产品或服务时所期望得到的效果或满足程度。

网络释义专业释义

  预期服务

其中预期服务Expected service)即ES,是顾客希望预期得到的服务,感知服务(Perceived Service)即PS,是顾客对接受的服务的感知。

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  期望的服务

假使一个特定公司的可视服务(Perce 科士威ived Service)超过了期望的服务(Expected Service),顾客就倾向于再度使用该提供者.顾客的继续保留可能是质量的最好衡量方往—一个服务公司紧紧保住顾客的能力。

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  服务期望

...质量最终是在提供服务的过程中即市场与消费者的 行为接触中实现的,因而对服务质量的评价就转化为计算服务期望(Expected Service)与服务感受(Perceived Service)的得分差异,从而将服务内容以明确 的数据呈现。

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短语

expected service level 水准

expected service life [科技] 预期使用寿命

expected service time 期望服务时间

Expected Service-Perceived Service Gap 间的差距

expected service period 预期服役期

Expected Service Quality 预期服务品质

expected tyre service 预期轮胎行驶里程

expected tire service 预期轮胎行驶里程

 更多收起网络短语
  • 服务期望 - 引用次数:4

    参考来源 - 财产险服务质量顾客满意度研究——以中华财产保险公司为例

·2,447,543篇论文数据,部分数据来源于NoteExpress

双语例句原声例句权威例句

  • RC Structure Reliability Design for Expected Service Life and Its FRP Strengthening and Monitoring.

    侯爽,钢筋混凝土结构预期使用期可靠设计FRP加固监测

    youdao

  • Errors; for example, when your code is no longer able to continue because an expected service is not available.

    错误例如代码由于预期服务不可用而不再能够继续执行的时候。

    youdao

  • Super successful sales people aim to surprise customers with better than expected service. This builds loyalty and repeat business.

    超级成功销售员超乎预期的优质服务客户制造惊喜,建立客户忠诚度,增加“回头客”。

    youdao

更多双语例句
  • Faced with expected losses of $7 billion in 2010, the Postal Service says Saturday delivery should be dropped altogether.

    VOA: standard.2010.04.13

  • That is a promise that I make to you,". The president did not specifically mention Afghanistan in his talk to the troops, but he is expected to send thousands more service members to fight there.

    VOA: standard.2009.11.13

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