You want to ask other questions in a customer satisfaction survey to get closer to the expected behavior and to collect information about what to change and what to keep doing.

在客户满意调查中，你需要再问一些其它的问题以靠近你所期望的行为以及收集信息以便做一些改变或者对某些东西保持不变。

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Another significant measure of satisfaction with a service provider is how incidents are handled, since problems are expected under the best of circumstances.

服务提供商如何处理事故也会对满意度产生重大影响，因为人们都知道即使是最完美的系统也避免不了故障。

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Satisfaction with the quality and usability of Linux servers for such migrations is high; among the organizations with which I've spoken, these projects have generally turned out better than expected.

对于这样的迁移，Linux服务器的质量和可用性是让人非常满意的；在我访谈过的组织中，这些项目的结果通常都比预期的好。

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But the differences in current satisfaction are bigger than might have been expected (see chart 5).

ECONOMIST: A special poll on middle-class attitudes

It is not enough to answer that this is just one of the things that prime ministers are expected to do, although between the lines their memoirs suggest that it does indeed give them a curious satisfaction.

ECONOMIST: Into the reshuffle season