This model includes six main factors: product image, the expected quality, perceived quality, perceived value, customer satisfaction and customer loyalty.
该模型包括产品形象、预期质量、感知质量、感知价值、顾客满意和顾客忠诚六个主要因素。
参考来源 - 基于手机市场的顾客满意和顾客忠诚研究·2,447,543篇论文数据，部分数据来源于NoteExpress
The outcome of interest was expected quality-adjusted life-years (QALY).
考察的目标是生活质量调整后的生存时间。
Resourceful and self-driven with a strong sense of commitment to delivering work in better than expected quality and time.
机智和强烈的责任感确保工作质量比预期的还要好。
The expected quality objectives have not been achieved, or the expected quality objectives have been achieved but through management audit it is confirmed of a new quality objective.
没有达到预期质量目标或达到预期质量目标后经过管理评审，确定可不断提高的新的质量目标；
应用推荐