Even Intel, the microprocessor company that institutionalized inside-the-box thinking, has knocked together PCs that look like pyramids and vacuum cleaners, design exercises to stimulate long-dormant creative juices.
Even the mentally ill, unless they are institutionalized or you have them declared incompetent and take over (not so easy to do for those who are as functional as Ben), have to take some responsibility for taking their meds, going to therapy, etc.