A focus on customer delight needs the other four principle to be in place, as they entail a completely different way of running the organisation.
聚焦于让客户愉快,需要其他4条原则到位,它们一起承担了企业运行完全不同的方式。
He wanted to be on time for work, so he wrote down what that would entail: waking up, showering, dressing, preparing breakfast, eating, driving, parking and buying coffee-all before 9 a.m.
他想要按时工作,所以他把需要做到的都写下来:起床、淋浴、更衣、准备早餐、吃饭、开车上班、停车和买咖啡——所有的这些都要在早晨9点之前完成。
But Britain's auctions have become so large that they entail far more risk for primary dealers, the Banks that purchase government securities at auction and then sell them on.
但英国的标售规模已经变得如此之大,以致于对主交易商(指那些在标售中买入政府证券再接着出售的银行)造成更大风险。
应用推荐