Act on and respond to all enquiries and requests for proposals within 24 HRS.
对所有客户要求在24小时内予以回复。
Attends to guests' complaints, enquiries and requests. Refers major problems to superior.
处理客人投诉，询问和要求。对重要问题汇报上级。
Attend to major operational problems and needs promptly including customer complaints, enquiries and requests. Practice positive problem solving in all aspects of customer service.
迅速解决客人投诉、问讯和要求等运营问题和请求。在客服方面实行全面、积极的解决方法。
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