In other words, if the cost to serve a customer (support aside) is zero, the long-term price of the product in the market will be zero (because of competitive pressure).
换句话说,如果为顾客提供服务的成本(暂时忽略支持的费用)为“0”,那么这个产品在市场上的长期价格也将会是“0”(这是由竞争压力形成的)。
When the cost of serving a single customer is trending to zero, smart companies will charge nothing.
当服务单一消费者的成本趋近于0时,精明的公司将不再收费。
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