Now, more than ever, consumers are counting on you to put their interests first.

如今，消费者更加期待您可以将他们的利益放在第一位。

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This is one area where you may have to take a leap of faith that trusted developers are more innovative and productive than those provided requirement documents (along with pizzas) under their doors.

这是一个方面，你可能要有一种信念，那就是相比那些闭塞的需求文档(以及比萨)，值得信赖的开发人员更具创造力和生产力。

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New or inexperienced employees naturally require more attention and handholding than employees who are seasoned at their jobs, and you should factor this into your monitoring style.

当然，与经验丰富的员工相比，新手需要给予更多的关注与指导，而你应该这融入到自己的监督风格之中。

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Melissa Kamins, who worked with Dr. Dweck, discovered that children who primarily receive personal praise ("how smart you are") rather than kudos for their efforts are more likely to develop fixed views of intelligence.

WSJ: How to Overcome Failure

Consumer advocates say that at a time when more consumers are struggling to pay their bills, you need this reform more now than ever, not less.

NPR: Credit-Card Debt May Be Next Problem

Most marketers will tell you that their email subscribers are more engaged and more likely to convert to transactions than their Facebook fans or Twitter followers.

FORBES: How To Write E-mails Your Customers Will Actually Read