And resist the urge to write a book. Business e-mails are better off short; the equivalent of a page or so is sufficient.

还有，要抑制长篇大论的冲动：商务电邮最好简短；相当于一页纸左右的量就足够了。

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Sure enough, a big insurance broker, Aon, announced a sizable write-off and rival E.

FORBES: Follow-Through

Read and write all of your e-mails off-line.

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