"There are so many successes which you should be proud of, from setting up the website to the achievement of a Fairtrade Diocese".

BBC: Isle of Man's 'Fairtrade island status' renewed until 2015

The group, launched on Wednesday, is planning a series of events to increase pressure on Southern and other rail firms, and is setting up a website where passengers can share travel experiences.

BBC: Rail services hit 'all-time low'

It has now set up a special website where complaints can be logged and is considering setting up fast track courts to expedite cases.

BBC: India's booming land values spark family feuds