沟通与人际关系技巧 ... Listen actively主动倾听:先仔细听对方说的讯息 Constrain Emotions控制情绪:确定情绪稳定,当不稳定时暂时停止沟通,直到平静下来。 Watch Nonverbal Cues注意非语言线索:注意行动是否过度,保持语言与行动合度。 ...
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Then, once we're together, we watch each other closely for nonverbal cues: Is someone yawning during my presentation?
当我们聚在一起的时候,我们可以通过观察其他人,获得非语言的暗示:在我演讲的过程中,是否有人在打瞌睡?
What cues, verbal and nonverbal, do you look for or watch out for in your negotiations with entrepreneurs?
在你和创业者谈判时,你寻找或注意什么样的口语、非口语暗示?
Decker says. To show the importance of nonverbal cues, he has clients role-play on video the first few minutes of an imaginary conversation with a client — then watch themselves with the sound off.
为了展现非言语信号的重要性,戴克尔让培训学员在视频中进行角色扮演,假装正与客户展开头几分钟的谈话——然后关掉声音让他们观看自己在视频中的表现。
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