According to the defects of the traditional call transfer, this paper proposes a new value-added service which is called customized call transfer.

针对传统呼叫转移存在的缺陷，本文提出了一种新型增值业务：个性化呼叫转移。

youdao

Room service: Sorry, Sir. This is room service. We deliver meals to your room. But I'll be happy to transfer your call.

对不起，这是客房服务，我只负责送餐去您的房间，不过我愿意帮您转接电话。

youdao

This Recommendation specifies the DSS 1 signalling requirement on the N-ISDN user-network interface for the Explicit Call Transfer (ECT) supplementary service.

本建议规定了在N - ISDN用户-网络接口上用于明确呼叫转移(ECT)补充业务的DSS1信令要求。

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Organizations that allow clients to see their silos, said Trefler, Organizations that have to transfer a customer in the middle of a call to finish a service interaction, or organizations which have to guess what the customer wants instead of having the system predict it based on the customer history and previous calls.

FORBES: In Managed Care, Data Plus Integration Plus Rules Equals Information

Big companies there regularly announce that they are moving service jobs abroad, many of them involving the wholesale transfer of call centres.

ECONOMIST: Offshoring