Practice top-notch customer service: In a small business, Spector said, every customer can be treated as a VIP.

实行一流的客户服务 ：小本生意，Spector说，每个顾客都可以作为VIP会员。

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All of this seems to work. JD Power, a research firm, ranks it top for customer service among large Banks in America's mid-Atlantic region.

而这些努力也并没有白费，在研究机构JD Power对美国大型银行客户服务质量所进行的排名中，TD位居中大西洋区榜首。

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While consumersincreasingly depend on social media to share customer-service stories and find buying help, Twitter isn't one of their top picks.

虽然消费者越来越多地依赖社交媒体会分享消费者-服务之间的故事，发现购物指引，但是Twitter 并不是他们最经常聊起的话题。

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Another front line touch point for consumers, the lack of attention many brands give to top notch customer service is pitiful.

FORBES: Does Your Brand Have Diaper Rash?

When you think of top notch customer service, Zappos automatically pops into your mind (January hacking of customer information PR disaster aside).

FORBES: Delivering Happiness: Why At Zappos It's Your Birthday Every Day

The company's reputation for top-notch customer service has been tarnished.

ECONOMIST: Home entertainment