Whether living in a Cheung Kong apartment, switching on a Fortress appliance powered by Hong Kong Electric, buying groceries at Park 'N Shop or toiletries at Watson's, listening to Metro Radio, or, soon, connecting via a PCCW-HKT line, people in the Special Administrative Region are a captive market.
Their suitcases are full of clothes and toiletries they need for the week -- but it's the invisible suitcase of pain and rejection that is the heaviest to carry up the stairs to their assigned room.