One reason is that banks must compete for customers who will switch to another bank if they are dissatisfied with the service they receive.

其中一个原因是，银行必须争夺那些对它们提供的服务不满意就会转投其他银行的客户。

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You, the customer, could switch to a bank that doesn't charge such fees—and by some indication, millions of consumers are doing just that.

你，作为一个顾客，可以转向一家不会收取此类费用的银行，有迹象表明，数百万的消费者已经这么做了。

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Does it make sense to switch to a bank with a higher rate?

有没有必要把它转到另一个利率更高的账户呢？

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The commission also recommends that steps should be taken to make it simpler to switch bank accounts.

BBC: Vickers report on banks to be accepted in full - Cable

The commission also recommends that steps should be taken to make it simpler to switch bank accounts, something that was welcomed by the CBI.

BBC: Acclaim for banking shake-up plan

David Black, a banking analyst at financial research group Defaqto, says that customers do not switch bank accounts like utility providers because "it is basically more of an effort".

BBC: Do we ever switch bank accounts?