A customer support Knowledge Base application. Supporting user tiers for information management, structure and regimented management of support information.
这是个客户支持知识库应用,它支持用户层面地信息管理、信息的组织和编制管理等功能。
The support knowledge base, along with the posts in the Notes/Domino forums on developerWorks: Lotus, helped the author cover many of the issues discussed in this article.
支持知识库以及 developerWorks:Lotus 上 Notes/Domino 论坛中的帖子帮助了作者寻找本文中所讨论的许多问题。
This can be done with inline help, a support database, a knowledge base and guided tours (which mix video, images and text).
可以通过提供嵌入式帮助,支持数据库,知识库和一个融合视频、图像和文字的向导来实现。
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