The virus infects the Symbian OS found on Nokia Series 60 handsets and affects the phone directory software, selecting one directory profile at random and sending a copy of itself to that person.

ENGADGET: CommWarrior cellphone virus smolders, somewhere

Costs though have been kept low, first, by adopting an open policy in selecting devices and software and encouraging multiple private vendors.

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End-users and departments are choosing their own devices, selecting and using Software as a Service applications and other cloud resources, and generally doing end-arounds to bypass the IT function whenever they feel like it.

FORBES: The Coming Crisis of IT Management