The next step is to buy software that provides a complete and integrated platform of global supply chain solutions, including back office processes, CRM and e-commerce.

下一步是要购买提供全面的全球供应链解决方案整合平台软件，包括后台管理系统，人力资源管理系统和电子商务系统。

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One of the primary functions of CRM software is to collect information about customers.

CRM软件的一个主要功能是搜集客户相关数据。

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It is an Indian startup that offers a number of office tools, project management software and CRM solutions.

Zoho是一家刚起步的印度小公司，他推出了许多Office组件、项目管理软件，还有CRM解决方案。

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Currently as CEO of Nimble, he is right there at the heart of this second generation of CRM software systems, after having been there at the start, rise and fall of, as I would describe it, CRM 1.0.

FORBES: The Rise and Fall of CRM 1.0: A Talk With Jon Ferrara of Nimble

Without the help of the CRM software, it becomes almost impossible to keep track of individual requirements.

FORBES: SAP Has A Fighting Shot At Not Becoming Cloud Meat

Since the dawn of the modern era of business software, companies have spent huge amounts of time and money entering data into applications like ERP, CRM, SCM, HR, PLM and then struggling to get it out.

FORBES: The Technology Of SAP's Open Strategy