...SERVQuAL评价模型；动态定价策略；免疫优化算法 [gap=955]Key Words customer-oriented perceived value，SERVQUAL evaluation model，dynamic pricing strategy，immune-based optimization ..
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SERVQUAL service quality evaluation model SERVQUAL服务质量评价模型
Based on SERVQUAL evaluation model, a service quality evaluation system of China's railway transport is constructed.
结合我国铁路客运实际情况，以SERVQUAL评价模型为基础，构建出铁路客运服务质量评价体系。
This article establishes the evaluation system of the service quality of the exhibition industry based upon SERVQUAL Model and its general application in various service fields.
本文运用SERVQUAL模型，并根据SERVQUAL模型在各个服务领域的广泛应用，构建了会展业服务质量评价体系。
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