Establishing a customer service system is a secret weapon for an enterprise to maintain a sustainable competition superiority in thee-age.
建立和完善客户服务体系是e时代企业取得长久竞争优势的法宝。
Service plays a more and more important role in social and economic activities, and has been a powerful weapon in competition. So enterprises treat it as a resource to strive for relative superiority.
服务在社会经济生活中扮演着越来越重要的角色，已成为竞争的有利武器，是各企业争取差别化优势的源泉。
Overseas telecom Carriers gradually realize that competition superiority means to provide combined products and services for user's integrated telecom needs and to offer individual service solutions.
海外电信运营商逐渐认识到，电信企业的竞争优势体现在能够向用户提供满足整体通信需求的产品和服务组合，为用户提供个性化业务解决方案。
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