销售技巧与消费者服务(Sales Skills and Customer Service) 销售人员成功与否建立于其对“人际关系技巧”的运用，但也必须借助其本身对商品的了解。
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Project management, team leadership, sales, customer service, analytical capabilities, problem solving, hiring, training and numerous other abilities are all common transferable skills.
项目管理，团队领导能力，销售，客户服务，分析能力，解决问题，招聘，培训及很多其他的能力都属于可转换技能。
Managers and supervisors, staff in marketing, sales and customer service, and all the people who want to improve their communication skills.
公司各级各类主管经理、市场、销售与客户服务人员以及希望增强沟通技巧、营造良好人际关系的人士。
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