In this paper, the author clarifies establishing brand service of library by polite service in the newest book-room, from two aspects: knowing readers requirements and promoting service quality.
文中围绕“了解读者需求，提升服务质量”两方面阐述了以最新书屋的文明服务打造图书馆的品牌服务。
In this paper, the author clarifies establishing brand service of library by polite service in the newest book-room, from two aspects: knowing reader's requirements and promoting service quality.
文中围绕“了解读者需求，提升服务质量”两方面阐述了以最新书屋的文明服务打造图书馆的品牌服务。
The article analyzes some problems existing in service of open-shelf reading room, such as disordered book shelves, lost books and dilapidated books etc.
本文就目前图书开架阅览室服务工作中出现的乱架、图书丢失及图书破损等问题进行分析，提出建议及整改措施。
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