Some come by e-mail, in a note from an artist asking me to view his work, or a press release from an auction house or a museum, or a request by a PR agent to speak with a special client.
At many big hub airports, airlines do provide motorized carts to help passengers, disabled or not, with long distances. (You can flag one down or ask an airline agent to request a pickup.) Most carts run between gates for connecting flights.
"The uncertainty arises from the fact that we have not yet received a formal release request from Trent's agent, that discussions on compensation have not yet even started and that changes of mind can sometimes occur in these situations, " he said.