Encourage customers to build up a savings account towards the minimum balance requirement over a year and then refundthe swipe fees paid during the year when thebalance requirement is met (preferably into the savings account).
Shashi Verma, TfL's director of customer experience, said: ''Pay as you go Oyster cards do not expire and customers are able to return their cards to a Tube ticket office at any time for a refund of the remaining balance and card deposit.