Based on analyzing the psychological factors of railway passengers, this paper establishes a comprehensive service evaluation index system on railway passenger transport upon psychological needs.

在分析铁路旅客心理因素的基础上，建立了基于旅客心理需求的铁路客运服务综合评价指标体系。

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Internet psychological counseling system manages and analyzes the psychological consultation. This system improves the authenticity and accuracy of the evaluation. It brings clients mental relaxation.

网上心理咨询系统使咨询者心理得到松弛，可进步测量白勺真实性和准确性，并可对心理咨询活动停止管理和分析。

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