Too often, systems for information analysis and processautomation fail because they are not designed as a whole system with people and machines working in harmony.
Analytical functions and processautomation are seen as separate structures, not as an extension of the thinking and actions of the people involved in the system.
The company has been reluctant to discuss any progress toward this goal, but according to the Wall Street Journal, the automationprocess is already underway, and some workers are beginning to feel its effects.