The primary purpose of this position is to support the handling of Customer contacts received through inbound telephone calls.
透过客户来电， 支持及处理客户的查询为此职位之主要目的。
The primary purpose of this position is to deal with day-today tasks related to capacity planning, resource forecasting, call traffic monitoring to enable optimal performance at contact centre.
此职位之主要目的是处理电话银行中心的日常资源筹划，预测及监察电话流量以达到资源配合及部门绩效上最理想的效果。
应用推荐