MethodsOccupationalstress inventory revised (OSI-R) andworkabilityindex (WAI) were used to measure the study group of (1 309) physicallaborers and control group of 732 non-physical laborers.
The result, analysts say, of a restructuring and turnaround plan executed after a group of private equity firms took the company private in 2007. (The company was then called OSI Restaurant Partners.) Elizabeth Smith, an Avon Products executive, came in to manage the turnaround attempt.