A multi channel capability adding self-service, mail, call center and partners was desired to off load the case workers and process customer needs in a timely fashion.
需要一种能够增加自助服务、邮件、呼叫中心和合作伙伴的多渠道能力，以减轻社会工作者的工作量并及时处理客户的需求。
Once walled off, you should then test the environment and verify that the disaster center can recover using the replicated data and verify that the disaster data center can process load.
隔离之后，应该测试环境，并验证灾难中心是否能够使用复制的数据进行恢复，并验证灾难中心是否能够处理负载。
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