A review was made on system, theory, object, method, connotation and evaluation of hospital nursing administration in our country.
对我国护理管理的体制、理论、对象、方法、内涵及评价等方面进行了综述。
Objective: to strengthen invisible cost administration by head nurse and introduce ISO9000 quality system into hospital nursing administration.
目的：将ISO 9000质量体系导入医院护理管理，强化护士长对无形成本效益的管理。
Results 83.5% nursing error and complaints mainly resulted from system process and organization administration.
结果83.5%护理差错和投诉发生的主要原因是系统运行和组织管理的问题。
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