CRM leads to great impulsion to the management ideals and make the Chinese enterprise build the new Customer Relationship management ideals.

CRM自进入中国后就对企业经营管理理念产生了巨大的冲击，使中国企业逐步树立起与世界接轨的客户管理管理理念。

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You should reorganize the company around this new relationship with your customer, finally putting that customer at the center of everything you do because—thanks to the Web—you can.

你应该围绕这一与客户的新型关系重新组织你的公司，最终的落脚点就是，客户是你所从事的每件事情的中心，网络的应用使之成为可能。

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A back-office process causes the customer's new address to be applied only to the customer relationship management (CRM) system.

后台办公流程会导致客户的新地址仅应用到客户关系管理(Customer Relationship Management, CRM)系统。

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In one definition, a number of experts push the view that there needs to be a new perspective on how we view and interact with customers, a new social form of customer relationship management.

FORBES: Building Social Collaboration Into CRM With Customers And Within The Organization

In 1999, it typically cost a several million dollars and several months to implement new business software like a Customer Relationship Management system from Oracle.

FORBES: Revolution: A New Era In Software For Small Businesses

Thinking about CRM as going beyond managing the existing customer relationship to managing the future customer relationship can help your sales people close deals with new customers as well as increase incremental customer lifetime value.

FORBES: Forewarned is Forearmed: Understand your Customer before the Sales Relationship Starts